Announced that they were suspending broadband usage caps for our home internet customers.
Letter from AT&T Communications CEO on COVID-19 Actions: CLICK HERE
Additional, certain wireless providers have announced changes for COVID-19
All current T-Mobile plans with data will be granted free unlimited data for the next 60 days, excluding roaming. T-Mobile and Metro by T-Mobile customers will be given an additional 20GB of mobile hotspot and tethering services for the next 60 days. Lifeline customers will be given an extra 5GB of data per month for the next two months. “We do not have an offer available for 60 days of free service and encourage consumers to be cautious of social media posts that may include fraudulent numbers,” T-Mobile added. CLICK HERE
Verizon will waive late fees and keep residential and small business customers connected if negatively impacted by the global crisis, the company said on March 13. It is also upgrading the data plan on its Verizon Innovative Learning program for Title 1 middle schools from 10GB/month to 30GB/month for the next two months, effective March 16. There are no data caps on Verizon home Internet subscribers, a company representative said. CLICK HERE
On March 13, 2020, the Federal Communications Commission (FCC) launched the “Keep Americans Connected Pledge.” Ajit Pai, FCC Chairman, released a press release emphasizing the importance of keeping Americans connected as the country experiences serious disruptions caused by the coronavirus (COVID-19) outbreak.
The pledge reads as follows:
Given the coronavirus pandemic and its impact on American society, [Company Name] pledges for the next 60 days to:
- not terminate serviceto any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
(3) open its Wi-Fi hotspots to any American who needs them.
Several major service providers have already taken the pledge. Please check with your service provider for their policies and services.